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Solution

AI Visibility for
Hotels & Resorts

Cited helps hotels, resorts, and hospitality brands get cited, featured, and recommended when travellers, luxury advisors, and corporate buyers ask AI for the best properties for their trip, occasion, or business need.

Get your Hotel Cited Score See current TMC solution
Live now Leisure and corporate queries Luxury and boutique hotels
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The AI shift in hotel discovery

Travellers and corporate buyers now
shortlist hotels through AI.

AI has become the first touchpoint in how millions of travellers find and compare hotels for every trip type, occasion, and travel category.

1
Travellers ask AI before checking hotel booking sites
A couple planning their anniversary trip to the Maldives opens ChatGPT and asks for the most romantic resorts. A corporate travel manager asks Perplexity which hotel in Dubai is best suited for a team of 30 senior executives. A wellness traveller asks Google AI for the best spa retreats in Bali. In each case, the AI answer shapes the consideration set before any hotel booking site is opened.
2
Luxury advisors use AI to shortlist hotels for clients
High-end travel advisors and personal travel managers increasingly use AI to generate initial hotel shortlists for their clients. Hotels not present in AI answers are not proposed to clients, regardless of their Relais and Chateaux or Forbes Five Star status.
3
Corporate travel managers source hotels through AI
Business travel managers and executive assistants use AI to find hotels for offsites, conference venues, and individual business trips. Hotels with structured corporate amenity content — meeting rooms, connectivity, business support — are cited preferentially in corporate hotel queries.
Sample buyer AI queries
“Best luxury hotel in Dubai for a business trip”
“Most romantic boutique hotel in Paris”
“Best hotel for a family holiday Maldives”
“Top business hotel in London near Canary Wharf”
“Best resort in Bali for a honeymoon”
“Most highly rated hotel in New York for a weekend break”
“Best eco-resort in Costa Rica”
“Top boutique hotel in Marrakech for a cultural trip”
“Best hotel for a corporate offsite near Singapore”
“Most luxurious beach resort in the Maldives”
“Best design hotel in Barcelona”
“Top hotel for a business conference in Dubai”
What Cited measures for hotels

The Hotel Cited Score.
Live now.

The hotel prompt battery will cover leisure, luxury, business, and occasion-specific query types with separate subscores by buyer category and travel purpose.

AI Mention Rate
20%
How often the hotel appears when travellers and corporate buyers ask AI for hotel recommendations in its category and location
Citation Rate
20%
How often the hotel is cited as a specific recommendation, not just mentioned as part of a list
Recommendation Quality
20%
Whether the hotel is actively recommended for the specific occasion, travel type, or buyer category
Query Coverage
15%
Coverage across luxury, business, family, romantic, eco, and location-specific query clusters
Source Authority
15%
Review platform presence, luxury travel media mentions, GDS accuracy, association membership
Content Readiness
10%
How clearly the hotel website answers the specific questions AI uses to recommend properties for different occasions
About the Cited Score
Who this is for

Every type of hospitality
and hotel brand.

Luxury hotel groups and independent luxury hotels
Boutique and lifestyle hotel brands
Business hotels and serviced apartments
Resort and leisure hotels
Eco and sustainable hospitality brands
Destination spas and wellness hotels
City centre hotels for corporate travel
Airport hotels and conference hotels
Hotel collections and soft brands
Boutique hospitality groups
Live now
The hotel prompt battery launches Live. Get your score for your first Hotel Cited Score at no charge and priority placement in the first benchmark.
Get ahead now

What hospitality brands can do
before the segment launches.

  • Join Cited Hospitality get started for priority placement in the first Live benchmark
  • Get a manual AI Visibility Audit for your property today within 24 hours
  • Fix your TripAdvisor and Google Reviews profiles for completeness and recency
  • Ensure your property has correct GDS codes and clean OTA listings
  • Add Hotel and LodgingBusiness schema to your website
  • Create occasion-specific landing pages for your highest-value traveller types
Get your score

Be first when Hotel
rankings launch in Live.

1
Join hospitality get started
Enter your hotel or group name and primary market
2
We build your prompt battery
Property-type and occasion-specific query set
3
First score free
When hotel rankings launch in Live
Get your Hotel Cited Score
Related

What Cited publishes for hospitality brands now.

AI Discoverability Audit
Get a manual AI Visibility Audit for your property now. 24 hours. Full competitor benchmark and 90-day action plan.
Get your audit
Best Hotels in AI Search
The Hotel benchmark is live now. Get your score for priority placement in the first published rankings.
See benchmark preview
Business Travel Playbook
The entity, content, and authority principles apply across all hospitality segments. The business travel playbook gives you the core framework.
Read the playbook
Get your Hotel AI Visibility Score
when rankings launch in Live.
Get your score. First score free. Priority placement in the first Hotel benchmark.
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